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Last updated: 18 augusti 2025

Terms of Service

Your agreement with AI Receptionist 24

Agreement

These Terms of Service ("Terms") govern your use of AI Receptionist 24's services ("Service") operated by AI Receptionist 24 ("us", "we", "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

02. SERVICE ARCHITECTURE

> PLATFORM SPECIFICATION MATRIX

AI Receptionist 24 provides an AI-powered virtual receptionist service that handles incoming phone calls, schedules appointments, and manages customer interactions on behalf of businesses.

Our service includes but is not limited to:

  • AI-powered call handling and customer interaction
  • Automated appointment scheduling and calendar integration
  • Call transcription and conversation summaries
  • Call analytics and performance reporting
  • Integration with third-party calendar and CRM systems

3. User Accounts and Responsibilities

Account Creation

To access our Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Acceptable Use

You agree not to use the Service for any unlawful purposes or in ways that could damage, disable, or impair the Service. This includes but is not limited to:

  • Harassment, abuse, or harm to others
  • Illegal activities or content
  • Spam, phishing, or fraudulent activities
  • Attempting to breach security or interfere with the Service

04. OAUTH & INTEGRATION PROTOCOLS

> THIRD-PARTY CONNECTION MATRIX

OAuth Authorization

Our Service integrates with third-party services (including Google Calendar, Microsoft Outlook, and other calendar providers) through OAuth 2.0 authorization. By connecting these services, you grant us permission to access your data as specified in the authorization scope.

Data Access and Usage

We only access the minimum data necessary to provide our services. For calendar integrations, this typically includes reading your calendar availability and creating appointments. We do not access or store unnecessary personal information.

Authorization Revocation

You may revoke our access to third-party services at any time through your account settings or the respective third-party service's security settings. Revoking access may limit the functionality of our Service.

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specifically stated in these Terms.

We reserve the right to change our pricing with 30 days' notice. Price changes will not affect your current billing cycle.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you also agree to our Privacy Policy.

07. LIABILITY LIMITATION MATRIX

> RISK ASSESSMENT PROTOCOLS
STATUS: LIMITED
CRITICAL: LIABILITY MATRIX

To the maximum extent permitted by law, AI Receptionist 24 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or other intangible losses.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service will cease immediately. We may terminate or suspend your account and bar access to the Service immediately, without prior notice, for any reason.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of [Your Jurisdiction].

11. CONTACT PROTOCOLS

> COMMUNICATION CHANNELS

For Terms Protocol inquiries, access these communication vectors:

COMMS: ACTIVE

AI RECEPTIONIST 24

EMAIL: legal@aireceptionist24.com

WEB: aireceptionist24.com

END: TERMS_MATRIX
SCAN: COMPLETE